Refund policy

STORE POLICY

Exchanges and store credit. Within 14 days of delivery, you can exchange an item for a different size or return it for store credit at the full price you paid. Items must be unworn and unwashed, with tags attached and in original packaging.

Refunds. We don’t offer refunds to your original payment method, except when we sent you the wrong item or it arrived damaged. In those cases, email us within 7 days of delivery with a photo and we’ll make it right at no cost to you.

Return shipping. For exchanges and store credit, you pay return shipping. For wrong or damaged items, we cover it.

Final sale. Sale items and limited drop pieces can be exchanged for size only.

How to start. Email info@auroticapunk.com with your order number and what you’d like to do. We’ll reply with return instructions.

Cancellations. Orders ship fast, so we can’t guarantee changes or cancellations. Email us right away and we’ll try.