STORE POLICY
REFUNDS
We kindly request that you review your order before confirming your purchase. All sales are final, and we do not accept returns or exchanges. However, we do offer exchanges if you received the wrong size in the same product. If the product you purchased isn't something you are looking for, we offer store credit at equal value to your purchase upon receiving your returned product. Please contact info@auroticapunk.com for more information. We only accept returns within 7 days of the delivery of your package.
*All returned items must be in unworn condition, in the original packaging. Returned items received in any other condition will not be accepted or eligible at your own expense.
EXCHANGES
If you have received a different item or incorrect size from a purchase you have made and wish to exchange it, you are allowed to exchange it within our 7-day policy of the product being delivered to you.
*All Returned items must be in unworn condition, in the original packaging. Returned items received in any other condition will not be accepted or eligible at your own risk.
ORDER CANCELLATIONS
It is important to be aware that all sales are final. Once an order has been placed, it cannot be modified or canceled as it immediately enters the processing phase.
For further inquiries, please do not hesitate to contact us:
info@auroticapunk.com
SHIPPING POLICY
Please allow 5-10 business days for processing and verification unless stated otherwise in the product description, followed by an additional 3-7 business days for delivery.
Kindly note that some products on our website are Made to Order, which can take up to 3-6 weeks for production and shipping. Orders may also experience delays due to unforeseen circumstances.
You will receive an order confirmation email once your order has been successfully placed, along with additional emails providing updates on shipping and delivery.
If you have any further questions or concerns please do not hesitate to reach out.
info@auroticapunk.com